Terms & Conditions
These terms apply to tours, cabs, tempo travellers, buses and hotel bookings arranged by Vrindavan Tour Packages (Global Tour & Travels) through vrindavantourpackages.com, phone or WhatsApp.
Bookings & quotations
Every quotation is based on the dates, number of travellers, vehicle and hotel category you share. A booking is confirmed only after we receive the advance payment and send you a confirmation on WhatsApp or email. Prices may change if the dates, group size, route or hotel change, and during Holi, Janmashtami and long weekends.
Payments
An advance is required to confirm vehicles and hotels; the balance is paid as agreed in your confirmation (usually before or on the day the tour starts). Pay only through the methods on our Make Payment page and share the screenshot on WhatsApp +91 84390 32832.
What the price includes
Each tour page lists its inclusions and exclusions. Unless stated otherwise, temple donations, entry and camera tickets, guides, meals, personal expenses and anything not listed under inclusions are not part of the price.
Vehicle & driver
Vehicles run on the agreed itinerary and timings. Extra kilometres, extra hours, night driving beyond the plan, parking and state taxes not listed in the quote are charged as per actuals. The driver may adjust the order of visits for temple timings, traffic or safety.
Temple timings & darshan
Temples set their own opening hours, closures and crowd rules, which can change without notice — especially on festival days. We plan around published timings but cannot guarantee darshan at a particular temple or time.
Cancellations & changes
Please tell us as early as possible if you need to cancel or change a booking. Refunds depend on how close to the travel date you cancel and on charges already paid to hotels and transport partners; we confirm the exact amount when you cancel. No refund is due for services not used once the tour has started.
Travellers' responsibilities
Carry a valid photo ID for every traveller, follow temple dress and photography rules, and look after your own belongings. Please share any health needs or mobility limits when booking so we can plan the pace and vehicle.
Events beyond our control
We are not responsible for delays, changes or extra costs caused by weather, strikes, road closures, festival crowd restrictions, government orders or other events beyond our control, but we will help you rearrange the plan.
Contact
Questions about these terms? Call or WhatsApp +91 84390 32832 or email info@vrindavantourpackages.com. See also our Privacy Policy.